Terms and Condition
1) TERMS APPLICABLE TO
NATION GSM PLANS
2) WIRELESS DATA SERVICE TERMS
AND CONDITIONS
3) TERMS APPLICABLE TO FEATURES
4) iPHONE TERMS AND CONDITIONS
1) TERMS APPLICABLE TO NATION GSM PLANS:
Credit approval required. Subscriber must live
and have a mailing address within AT&T's owned network coverage area. An
early termination fee applies if service is terminated before the end of the
contract term. The fee will begin at $175 per device and decrease by $5 each
month for the term of the agreement. If phone is returned within 3 days,
activation fee will be refunded. If phone is returned within 30 days in
like-new condition with all components, early termination fee will be waived.
All other charges apply. Some dealers impose additional fees. Minute
Increment Billing and Usage: Airtime and other measured usage are
billed in full-minute increments, and actual airtime and usage are rounded up
to the next full increment at the end of each call for billing purposes.
AT&T charges a full-minute increment of usage for every fraction of the
last minute used on each wireless call. Minutes will be depleted according to
usage in the following order: Night and Weekend Minutes, Mobile to Mobile
Minutes, Anytime Minutes and Rollover® Minutes . Calls placed on networks
served by other carriers may take longer to be processed, and billing for these
calls may be delayed. Those minutes will be applied against your Anytime
monthly minutes in the month in which the calls appear on your bill. Unanswered
outgoing calls of 30 seconds or longer incur airtime. You may obtain usage
information by calling customer service or using one of our automated systems.
Pricing/Taxes/No Proration: Final month's charges are not
prorated. Prices are subject to change. Prices do not include taxes. Activation
Fees: $36 Activation Fee for each new line. Nights and
Weekends: Nights are 9:00 p.m. to 6:00 a.m. Weekends are 9:00 p.m.
Friday to 6:00 a.m. Monday (based on time of day at switch providing your
service). Included long distance calls can be made from the 50 United States,
Puerto Rico and U.S. Virgin Islands to the 50 United States, Puerto Rico, U.S.
Virgin Islands, Guam and Northern Mariana Islands. Roaming charges do not apply
when roaming within the service area of land-based networks of the 50 United
States, Puerto Rico and U.S. Virgin Islands. International long distance rates
vary. Additional charges apply to services used outside the land borders of the
U.S., Puerto Rico and U.S. Virgin Islands. Unlimited Voice Services:
Unlimited voice services are provided solely for live dialog between two
individuals. Unlimited voice services may not be used for conference calling,
call forwarding, monitoring services, data transmissions, transmission of
broadcasts, transmission of recorded material, or other connections that do not
consist of uninterrupted live dialog between two individuals. If AT&T finds
that you are using an unlimited voice service offering for anything other than
live dialog between two individuals, AT&T may at its option terminate your
service or change your plan to one with no unlimited usage components. AT&T
will provide notice that it intends to take any of the above actions, and you
may terminate the agreement. Off-net Usage: If your minutes of
use (including unlimited services) on other carrier networks ("off-net usage")
during any two consecutive months exceeds your off-net usage allowance,
AT&T may at its option terminate your service, deny your continued use of
other carriers' coverage, or change your plan to one imposing usage charges for
off-net usage. Your off-net usage allowance is equal to the lesser of 750
minutes or 40% of the Anytime Minutes included with your plan. AT&T will
provide notice that it intends to take any of the above actions, and you may
terminate the agreement. Caller ID Blocking: Your billing name
may be displayed along with your wireless number on outbound calls to other
wireless and landline phones with Caller ID capability. Contact customer
service for information on blocking the display of your name and number. You
may be charged for both an incoming and an outgoing call when incoming calls
are routed to voicemail, even if no message is left. See Wireless Service
Agreement for additional conditions and restrictions. Rollover® Minutes :
Rollover® Minutes accumulate and expire through 12 rolling bill periods. Bill
Period 1 (activation) unused Anytime Minutes will not carry over. Bill Period 2
unused Anytime Minutes will begin to carry over. Rollover® Minutes accumulated
starting with Bill Period 2 will expire each bill period as they reach a 12
bill period age. Rollover® Minutes will also expire immediately upon default or
if customer changes to a non-Rollover® plan. If you change plans (including the
formation of a FamilyTalk plan), or if an existing subscriber joins your
existing FamilyTalk plan, any accumulated Rollover® Minutes in excess of your
new plan or the primary FamilyTalk line's included Anytime Minutes will expire.
Rollover® Minutes are not redeemable for cash or credit and are not
transferable. Mobile to Mobile Minutes: Mobile to Mobile
Minutes may be used, subject to the above provisions governing unlimited usage,
when directly dialing or receiving calls from any other AT&T wireless phone
number from within your calling area. Mobile to Mobile Minutes may not be used
for interconnection to other networks. Calls to AT&T Voicemail and return
calls from Voicemail not included.
2) WIRELESS DATA SERVICE TERMS AND
CONDITIONS
I. GENERAL TERMS AND CONDITIONS APPLICABLE TO AT&T'S WIRELESS DATA
SERVICES, INCLUDING BUT NOT LIMITED TO, FEATURES THAT MAY BE USED WITH WIRELESS
DATA SERVICES AND WIRELESS CONTENT.
AT&T provides wireless data services, including but not limited to, features
that may be used with wireless data services and wireless content
("Services"). The absolute capacity of the wireless data network is
limited. Accordingly, service is only provided for circumscribed purposes
and pricing for Data Services is device dependent, based on the transmit and
receive capacity of each device. A pricing plan designated for one type
of device may not be used with another device. These Services may be
subject to credit approval and may only be available when combined with certain
voice rate plans. An activation fee of up to $36 may apply to each new data
line. Compatible data-enabled wireless device required.
Usage/Billing: Usage and monthly fees will be charged as
specified in your plan. DATA TRANSPORT IS BILLED IN FULL-KILOBYTE INCREMENTS,
AND ACTUAL TRANSPORT IS ROUNDED UP TO THE NEXT FULL-KILOBYTE INCREMENT AT THE
END OF EACH DATA SESSION FOR BILLING PURPOSES. AT&T CHARGES A FULL KILOBYTE
OF DATA TRANSPORT FOR EVERY FRACTION OF THE LAST KILOBYTE OF DATA TRANSPORT
USED ON EACH DATA SESSION. NETWORK OVERHEAD, SOFTWARE UPDATE REQUESTS, AND
RESEND REQUESTS CAUSED BY NETWORK ERRORS CAN INCREASE MEASURED KILOBYTES.
AIRTIME AND OTHER MEASURED USAGE ARE BILLED IN FULL-MINUTE INCREMENTS AND
ROUNDED UP TO THE NEXT FULL-MINUTE INCREMENT AT THE END OF EACH CALL FOR
BILLING PURPOSES. Data sent and received includes, but is not limited to
downloads, email, overhead and software update checks. Unless designated for
International or Canada use, prices and included use apply to EDGE/GPRS and
BroadbandConnect access and use on AT&T's wireless network and its partner
wireless networks within the United States and its territories (Puerto Rico and
the U.S. Virgin Islands), excluding areas within the Gulf of Mexico.
Usage on networks not owned by AT&T is limited as provided in your data
plan. Charges will be based on the location of the site receiving and
transmitting service and not the location of the subscriber.
BroadBandConnect access requires a compatible, eligible 3G device.
Overage is billed by the kilobyte. Service charges paid in advance for monthly
or annual Services are nonrefundable. Some Services may require an additional
monthly subscription fee and/or be subject to additional charges and
restrictions. See applicable rate plan materials for complete pricing and
terms. Prices do not include taxes, directory assistance, roaming, universal
services fees or other exactions and are subject to change. In order to
assess your usage during an applicable billing period, you may obtain
approximate usage information by calling customer service or using one of our
automated systems.
Voice: If you have a voice-capable device, unless you request
voice blocking, select a data plan that restricts voice access or select a
qualified voice plan, the default rate for voice calls on the AT&T's
wireless network are 40¢ per minute and 69¢ per minute for domestic roaming
voice calls off AT&T's wireless network (rates are subject to change
without notice). Additional taxes and surcharges may apply. See
AT&T Nation® map at store or att.com/wireless for default wireless voice
coverage area. If you request voice blocking or your selected data plan
restricts voice access, all voice calling capabilities (except for outgoing
calls from the device to 911 or 611) will be blocked, including without
limitation, calls from 911 or 611 to the device. If you have a wireless
voice plan, wireless voice calls are billed as provided in your wireless voice
rate plan.
Roaming: Roaming charges for wireless data or voice service may
be charged with some plans when outside AT&T's wireless network.
Display on your device will not indicate whether you will incur roaming
charges. Services originated or received while outside your plan's included
coverage area are subject to roaming charges. Use of Services when roaming is
dependent upon roaming carrier's support of applicable network technology and
functionality. Check with roaming carriers individually for support and
coverage details. Billing for domestic and international roaming usage may be
delayed up to three billing cycles due to reporting between carriers. If your
usage of the Services on other carriers' wireless networks ("offnet usage")
during any two consecutive months exceeds your offnet usage allowance, AT&T
may at its option terminate your wireless service or access to data Services,
deny your continued use of other carriers' coverage, or change your plan to one
imposing usage charges for offnet usage. Your offnet usage allowance is
equal to the lesser of 6 megabytes or 20% of the kilobytes included with your
plan and for messaging plans the lesser of 3000 messages or 50% of the messages
included with your plan. AT&T will provide notice that it intends to
take any of the above actions and you may terminate your agreement. You
may be required to (1) use a device programmed with AT&T's preferred
roaming database; and (2) have a mailing address and live in the United States,
Puerto Rico or the U.S. Virgin Islands.
International Roaming: See att.com/wirelessinternational or
dial 1-866-246-4852 for more information and for a list of currently
available countries and carriers. Compatible international-capable device
required. Certain countries and/or carriers within a roaming zone may be
unavailable with certain plans or Services while roaming. Availability,
quality of coverage and Services while roaming are not guaranteed. Rates
apply to AT&T's wireless customers only. Certain tenure, billing and credit
restrictions and additional charges may apply. Many devices including
iPhone transmit and receive data messages without user intervention and can
generate unexpected charges when taken out of the United States.
Cancellations/Early Termination Fee: An Early Termination Fee
of $175 may be assessed against you in the event that you
terminate your Wireless Service Agreement and/or selected plan before the
expiration of its term. For Service activated on or after May 25, 2008,
the Early Termination Fee will be reduced by $5.00 for each full month toward
your minimum term that you complete. You may cancel your service, for any
reason and without incurring the Early Termination Fee, within thirty (30) days
of signing your Wireless Service Agreement, PROVIDED, however, that if you
cancel service you will remain responsible for any service fees and charges
incurred. If you cancel within three (3) days of signing your Wireless Service
Agreement, you will be entitled to a refund of your activation fee, if any. If
you exercise this option, you may be required to return devices and associated
accessories purchased in connection with your Wireless Service Agreement.
Service Availability and Access/Coverage: AT&T does
not guarantee availability of wireless network. Services may be subject to
certain equipment and compatibility/limitations including memory, storage,
network availability, coverage, accessibility and data conversion limitations.
Services (including without limitation, eligibility requirements, plans,
pricing, features and/or service areas) are subject to change without notice.
When outside coverage area, access will be limited to information and
applications previously downloaded to or resident on your device. Coverage
areas vary between AT&T BroadbandConnect, EDGE and GRPS. AT&T
BroadbandConnect only available in select markets. See coverage map(s),
available at store or from your sales representative, for details. AT&T
BroadbandConnect download speeds only available on the AT&T
BroadbandConnect network. Actual download speeds depend upon device
characteristics, network, network availability and coverage levels, tasks, file
characteristics, applications and other factors. Performance may be impacted by
transmission limitations, terrain, in-building/in-vehicle use and capacity
constraints.
Information/Content: Certain information or content is provided
by independently owned and operated content providers or service providers who
are subject to change at any time without notice. AT&T IS NOT A PUBLISHER
OF THIRD-PARTY INFORMATION OR CONTENT AND IS NOT RESPONSIBLE FOR ANY OPINIONS,
ADVICE, STATEMENTS, OR OTHER INFORMATION, SERVICES OR GOODS PROVIDED BY THIRD
PARTIES. Third-party content or service providers may impose additional
charges. Policies regarding intellectual property, privacy and other policies
may differ among AT&T's content or service providers and you are bound by
such policies when you visit their respective sites or use their services. It
is your responsibility to read the rules or service agreements of each content
provider or service provider. Any information you involuntarily or
voluntarily provide third parties is governed by their policies. The
accuracy, appropriateness, content, completeness, timeliness, usefulness,
security, safety, merchantability, fitness for a particular purpose,
transmission or correct sequencing of any information or downloaded data is not
guaranteed or warranted by AT&T or any content providers or other third
party. Delays or omissions may occur. Neither AT&T nor its content
providers, service providers or other third parties shall be liable to you for
any loss or injury arising out of or caused, in whole or in part, by any
information acquired through the Service. You acknowledge that every
business or personal decision, to some degree or another, represents an
assumption of risk, and that neither AT&T nor its content and service
providers or suppliers, in providing access to information, underwrites, can
underwrite, or assumes your risk in any manner whatsoever.
Prohibited and Permissible Uses: Except as may otherwise be
specifically permitted or prohibited for select data plans, data sessions may
be conducted only for the following purposes: (i) Internet browsing; (ii)
email; and (iii) intranet access (including access to corporate intranets,
email, and individual productivity applications like customer relationship
management, sales force, and field service automation). While most common
uses for Intranet browsing, email and intranet access are permitted by your
data plan, there are certain uses that cause extreme network capacity issues
and interference with the network and are therefore prohibited. Examples
of prohibited uses include, without limitation, the following: (i) server
devices or host computer applications, including, but not limited to, Web
camera posts or broadcasts, automatic data feeds, automated machine-to-machine
connections or peer-to-peer (P2P) file sharing; (ii) as a substitute or backup
for private lines, landlines or full-time or dedicated data connections; (iii)
"auto-responders," "cancel-bots," or similar automated or manual routines which
generate excessive amounts of net traffic, or which disrupt net user groups or
email use by others; (iv) "spam" or unsolicited commercial or bulk email (or
activities that have the effect of facilitating unsolicited commercial email or
unsolicited bulk email); (v) any activity that adversely affects the ability of
other people or systems to use either AT&T's wireless services or other
parties' Internet-based resources, including "denial of service" (DoS) attacks
against another network host or individual user; (vi) accessing, or attempting
to access without authority, the accounts of others, or to penetrate, or
attempt to penetrate, security measures of AT&T's wireless network or
another entity's network or systems; (vii) software or other devices that
maintain continuous active Internet connections when a computer's connection
would otherwise be idle or any "keep alive" functions, unless they adhere to
AT&T's data retry requirements, which may be changed from time to time.
This means, by way of example only, that checking email, surfing the Internet,
downloading legally acquired songs, and/or visiting corporate intranets is
permitted, but downloading movies using P2P file sharing services, redirecting
television signals for viewing on Personal Computers, web broadcasting, and/or
for the operation of servers, telemetry devices and/or Supervisory Control and
Data Acquisition devices is prohibited. Furthermore, plans(unless specifically
designated for tethering usage) cannot be used for any applications that tether
the device (through use of, including without limitation, connection kits,
other phone/PDA-to computer accessories, Bluetooth® or any other wireless
technology) to Personal Computers (including without limitation, laptops), or
other equipment for any purpose.
Accordingly, AT&T reserves the right to (i) deny, disconnect, modify and/or
terminate Service, without notice, to anyone it believes is using the Service
in any manner prohibited or whose usage adversely impacts its wireless network
or service levels or hinders access to its wireless network, including without
limitation, after a significant period of inactivity or after sessions of
excessive usage and (ii) otherwise protect its wireless network from harm,
compromised capacity or degradation in performance, which may impact legitimate
data flows. You may not send solicitations to AT&T's wireless
subscribers without their consent. You may not use the Services other
than as intended by AT&T and applicable law. Plans are for individual,
non-commercial use only and are not for resale. AT&T may, but
is not required to, monitor your compliance, or the compliance of other
subscribers, with AT&T's terms, conditions, or policies.
Security: AT&T DOES NOT GUARANTEE SECURITY. Data encryption
is available with some, but not all, Services sold by AT&T. If you use your
device to access company email or information, it is your responsibility to
ensure your use complies with your company's internal IT and security
procedures.
Changes to the terms and conditions: These terms and conditions
may be changed from time-to-time. AT&T will post the most current version
of these terms and conditions at att.com/MediaTerms or other appropriate
location. Please check these regularly to inform yourself about changes to the
terms and conditions.
Access Requirements: Additional hardware, software,
subscription, credit or debit card, Internet access from your compatible PC
and/or special network connection may be required and you are solely
responsible for arranging for or obtaining all such requirements. Some
solutions may require third party products and/or services, which are subject
to any applicable third party terms and conditions and may require separate
purchase from and/or agreement with the third party provider. AT&T is not
responsible for any consequential damages caused in any way by the preceding
hardware, software or other items/requirements for which you are responsible.
Miscellaneous: Not all plans or Services are available for
purchase or use in all sales channels, in all areas or with all devices.
AT&T is not responsible for loss or disclosure of any sensitive information
you transmit. AT&T's wireless services are not equivalent to landline
Internet. AT&T is not responsible for nonproprietary services or their
effects on devices. If applicable, use of Desktop Toolbar requires compatible
home computer products. AT&T RESERVES THE RIGHT TO TERMINATE YOUR SERVICES
WITH OR WITHOUT CAUSE, INCLUDING WITHOUT LIMITATION, UPON EXPIRATION OR
TERMINATION OF YOUR WIRELESS SERVICE AGREEMENT. Caller ID blocking is not
available when using the Services, and your wireless number is transmitted to
Internet sites you visit. You may receive unsolicited messages from third
parties as a result of visiting Internet sites, and a per-message charge may
apply whether the message is read or unread, solicited or unsolicited.
Additional Terms: See below for additional terms relating
to specific Services and rate plans. In addition, all use of AT&T's
wireless network and the Services is governed by AT&T's Acceptable Use
Policy, which can be found at att.com/AcceptableUsePolicy, as determined solely
by AT&T. AT&T can revise its Acceptable Use Policy at any time without
notice by updating this posting. Use of the Services is subject to Terms
and Conditions of your Wireless Service Agreement. See Wireless Service
Agreement, att.com/wireless or AT&T Customer Service for additional
conditions, restrictions, privacy policy and information.
Intellectual Property: All trademarks, service marks and trade
names used on or in connection with the Services are the property of their
respective owners. You must respect the intellectual property rights of
AT&T, our third-party content providers, and any other owner of
intellectual property whose protected property may appear on any website and/or
dialogue box controlled by AT&T or accessed through the AT&T's
websites. Except for material in the public domain, all material displayed in
association with the Service is copyrighted or trademarked. Except for
personal, non-commercial use, trademarked and copyrighted material may not be
copied, downloaded, redistributed or otherwise exploited, in whole or in part,
without the permission of the owner. The RIM and BlackBerry families of related
marks, images and symbols are the exclusive properties and trademarks or
registered trademarks of Research In Motion Limited - used by permission. Good,
the Good logo and GoodLink are trademarks of Good Technology, Inc., in the
United States and/or other countries. Good Technology, Inc., and its products
and services are not related to, sponsored by or affiliated with Research In
Motion Limited. AT&T, the AT&T logo and all other AT&T marks
contained herein are trademarks of AT&T Intellectual Property and/or
AT&T affiliated companies. All other marks contained herein are the
property of their respective owners.
II. ADDITIONAL TERMS FOR SPECIFIC WIRELESS DATA SERVICES
TEXT, INSTANT MESSAGING AND PICTURE/VIDEO MESSAGING
Messages are limited to 160 characters per message. Premium text and
picture/video messages are charged at their stated rates. Standard rates apply
to all incoming messages when in the U.S. Different, non-standard per
message charges apply to international messages sent from the U.S. Text,
Instant, Picture, and Video messages are charged when sent or received, whether
read or unread, solicited or unsolicited. AT&T does not guarantee delivery
of messages. Text, Instant, Picture, and Video messages, including downloaded
content, not delivered within 7 days will be deleted. AT&T reserves the
right to change this delivery period as needed without notification. You are
charged for each part of messages that are delivered to you in multiple parts.
Picture/Video Messaging, data plan, and Text Messaging may need to be
provisioned on an account in order to use Picture/Video Messaging. Some
elements of Picture/Video messages may not be accessible, viewable, or heard
due to limitations on certain wireless phones, PCs, or e-mail. AT&T
reserves the right to change the Picture/Video message size limit at any time
without notification. Picture/Video Messaging pricing is for domestic messages
only. When a single message is sent to multiple recipients, the sender is
charged for one message for each recipient and each recipient is charged for
the message received. Text message notifications may be sent to
non-Picture/Video Messaging subscribers if they subscribe to Text Messaging.
UNLIMITED MOBILE TO MOBILE MESSAGING
Includes unlimited text, picture, and video messages between AT&T's
wireless customers sent or received while on the AT&T owned wireless
network. Instant Messages and any other usage not expressly included herein
will be debited from your package's messaging allowance. A subscription to one
of the current Message Packages, MEdia Bundles or Max Bundles is required.
DIRECTBILL SERVICE
DirectBill enables you to bill third party content or services on your wireless
bill. Use of the DirectBill service constitutes consent to these terms
and conditions. There is no charge for creating a AT&T DirectBill
account and DirectBill is available to you automatically as a subscriber. Charges
and Payment: You will be charged monthly on your AT&T wireless
bill for all transactions entered into during the previous billing period using
the DirectBill service. If you authorize others to use your payment
information, you are liable for charges they incur. You have full-time
access to your transaction history by logging into att.com/db and selecting
"Review My Account." You may contest charges and seek refunds for
purchases with which you are not satisfied. AT&T reserves the right
to restrict the use of the Direct Bill service or terminate the account of
anyone who seeks refunds on improper grounds or otherwise abuses the DirectBill
service. Prepaid/GoPhone customers: Transactions will be debited from
your account balance at the time of the transaction. If there are insufficient
funds in your account at the time of the transaction, you will not be able to
complete your purchase or receive the requested services.
RINGTONES/GRAPHICS/GAMES/COOL TOOLS/ALERTS
Actual ringtone, graphics, game or Cool Tools may vary based on the handset
capabilities. Ringtones, graphics, games, Cool Tools, and alerts may be
delivered in multiple messages. Ringtone, graphic, game, and Cool Tool charges
are incurred at the stated one-time download rate or subscription rate, plus a
kilobyte charge for the content transport when delivered. You will be charged
each time you download ringtones, graphics, games, and Cool Tools. Usage
charges apply to play multi-user games against other wireless users or the
server.
MyMEdia Club
Your enrollment gives you the option to receive text messages on music news and
more. Every 30 days your subscription will be automatically renewed and new
credits added to your account which can be used to buy games, ringtones and
graphics through the MEdia Mall. Ringtones cost 5 credits. Graphics cost 5 or 6
credits. Games cost 6 to 40 credits. The 30 day period is not necessarily
equivalent to a calendar month end or the billing cycle. You may terminate your
subscription at any time by texting the word "STOP" to 7225. Any remaining
credits will be available for the remainder of your subscription billing cycle.
Savings claim based on price of Music Tones. Games, ringtone and graphics
provided by independent providers.
MOBILE EMAIL
Requires e-mail account with compatible internet service provider and a
downloaded or preloaded e-mail application for the wireless device. Access and
use of Mobile Email is billed by total volume of data sent and received (in
kilobytes) in accordance with your MEdia Net service. E-mail attachments can
not be sent, downloaded, read, or forwarded on the mobile device. Only a paper
clip icon appears indicating an attachment. You must view attachments from your
PC. Upgrades to the application may be required in order to continue to use the
service. Wireless data usage charges will apply for downloading the application
and any upgrades.
CV
Not available in all areas and not available when off the AT&T-owned
network. 3G phone and eligible wireless data plan required. Depending on
selected data plan, eligible wireless voice plan may also be required. Monthly
subscription to a package that includes high data allowance highly recommended.
Customers not subscribed to a package that includes high data allowance will
incur significant charges to view CV clips. Video clips are not available
for download. CV is charged at stated monthly subscription rates or at stated
pay per view rates. CV provided by a monthly subscription rotates as
appropriate for the service and is subject to withdrawal in the provider's sole
discretion. CV provided on a pay per use basis can be viewed an unlimited
number of times for 24 hours. CV is for individual use only and not for resale.
No content may be captured or forwarded. Some CV content may be inappropriate
for younger viewers. Parental guidance suggested. Use Parental Controls to
restrict access to mature content. All screen images are simulated.
DATACONNECT PLANS
DataConnect plans may ONLY be used with AT&T-certified LaptopConnect
(PC Data) Cards and eligible AT&T-certified customer owned and maintained
(COAM) devices for the following purposes: (i) Internet browsing; (ii) email;
and (iii) intranet access (including access to corporate intranets, email, and
individual productivity applications like customer relationship management,
sales force, and field service automation). The parties agree that AT&T
has the right to impose additional charges if you use more than 5 gigabytes in
a month. Prior to the imposition of any additional charges, AT&T
shall provide you with notice and you shall have the right to terminate your
service.
PDA/BLACKBERRY PLANS
PDA/BlackBerry plans may ONLY be used with AT&T-certified RIM
BlackBerry devices, and PDAs for the following purposes: (i) Internet browsing;
(ii) email; and (iii) intranet access (including access to corporate intranets,
email, and individual productivity applications like customer relationship
management, sales force, and field service automation). Data Services sold for
use with AT&T RIM BlackBerry devices, and PDAs may not be used with
other devices, including but not limited to, Personal Computers, PC Data Cards
and the like, either by tethering devices together, by SIM card transfer or any
other means.
PDA/BLACKBERRY PLANS WITH TETHERING
PDA/BlackBerry plans with Tethering may ONLY be used with AT&T-certified
RIM BlackBerry devices and PDAs for the following purposes: (i) Internet
browsing; (ii) email; and (iii) intranet access (including access to corporate
intranets, email, and individual productivity applications like customer
relationship management, sales force, and field service automation).
PDA/BlackBerry plans with Tethering may be used to tether such PDA and
BlackBerry devices to a Personal Computer. The parties agree that AT&T
has the right to impose additional charges if you use more than 5 GB in a
month. Prior to the imposition of any additional charges, AT&T shall
provide you with notice and you shall have the right to terminate your service.
BLACKBERRY PERSONAL
Includes BlackBerry Internet Service (BIS) for individual access to up to
10 Internet email accounts including AOL, Yahoo! and POP3/IMAP4 Internet
Service Providers. If more than 1,000 emails reside on the BIS server or email
is older than 30 days, it may be automatically deleted. May not be used to
access corporate email; use with Mail Connector and/or BlackBerry Enterprise
Server prohibited.
XPRESS MAIL SERVICE
Eligible data plan required. Not available with DataConnect plan activation
on LaptopConnect card. You may cancel Xpress Mail at any time. You will be
billed for all usage up to cancellation of Xpress Mail. Measured usage will be
charged as specified in your plan. Xpress Mail leverages point-to-point secure
encryption, using the following technologies: AES and SSL. AT&T provides
devices that support both AES and SSL. AT&T encrypts and stores your email
address and password to enable delivery of your email to your device.
ENTERPRISE EMAIL
Eligible data plan and device required. Terms may vary depending on
selected Enterprise Email solution.
BLACKBERRY CONNECT
May be used with BlackBerry Enterprise ServerTM for corporate
access (behind the firewall) to Microsoft® Exchange and Lotus Domino email and
personal information management; valid Client Access License(s) required.
Includes BlackBerry Internet ServiceTM (BIS) for individual access
to up to 10 Internet email accounts including AOL, Yahoo! and POP3/IMAP4
Internet Service Providers. If more than 1,000 emails reside on the BIS server
or email is older than 30 days, it may be automatically deleted. Mail Connector
is not supported.
BLACKBERRY ENTERPRISE AND BLACKBERRY INTERNATIONAL
May be used with BlackBerry Enterprise ServerTM for corporate
access (behind the firewall) to Microsoft Exchange, Lotus Domino and Novell®
GroupWise email and personal information management; valid Client Access
License(s) required. Includes BlackBerry Internet Service (BIS) for individual
access to up to 10 Internet email accounts including AOL, Yahoo! and POP3/IMAP4
Internet Service Providers. If more than 1,000 emails reside on the BIS server
or email is older than 30 days, it may be automatically deleted. Individual
access to Microsoft Exchange and Lotus Domino requires Mail Connector software,
which can be downloaded from att.com/blackberrystart (BIS setup site).
Tethered plan requires AT&T Communication Manager 5.2 or higher and
BlackBerry Handheld software 4.1 or higher. BlackBerry International requires a
minimum one-year agreement and you must remain on eligible BlackBerry
International plan for a minimum one-year term.
GOOD
Requires compatible Good Server and, with respect to each end user, a
compatible Good Client Access License (CAL) for use with an eligible AT&T
Good plan. Solution includes software, products and related services provided
by Good Technology, Inc. ("Good"), which are subject to applicable Good terms
and conditions. Good is solely responsible for all statements regarding, and
technical support for, its software, products and services. In the event you
cease to be an employee of your company, or if your company ceases to support
your Good Client Access License, you may migrate to another AT&T data plan
for which you qualify.
MICROSOFT DIRECT PUSH
Requires Microsoft Exchange 2003 Server with Service Pack 2 and, with
respect to each end user, a compatible device operating on a Windows Mobile 5
platform (with Message Security Feature Pack) and an email account enabled with
Direct Push. Plans include end user and IT help desk customer support from
AT&T for Windows Mobile 5 and device side ActiveSync issues. AT&T does
not sell, supply, install or otherwise support Microsoft software, products or
services (including without limitation, Exchange and Direct Push). In the event
you cease to be an employee of your company, or if your company ceases to
support a compatible Exchange Server, you may migrate to another AT&T data
plan for which you qualify.
DATA GLOBAL ADD-ON
May only be used with eligible AT&T-certified devices. Domestic data
usage not included. Qualified domestic wireless data plan required. Available
countries, coverage and participating international carriers included in the
"Select International Roam Zone" vary from our generally available
Canada/international wireless data roam zones and may not be as extensive. The
Select International Roam Zone is restricted to select international wireless
carrier(s). See att.com/dataconnectglobal for a current list of participating
carriers and eligible roam zones. With respect to the countries included in the
Select International Roam Zone, you will be restricted from accessing Service
through any non-participating Canada/international wireless carriers that may
otherwise be included in our generally available Canada and international
wireless data roam zones. Eligible wireless voice plan is required. If combined
with a wireless voice plan that includes international voice roaming, your
international wireless voice roaming in countries included in the Global Data
Add-On's Select International Roam Zone will be limited to the participating
Canada/international wireless carriers and you will be restricted from voice
roaming through any non-participating Canada/international wireless carriers
that may otherwise be included in our generally available Canada and
international voice roam zones. Requires minimum one-year agreement and you
must remain on an eligible Data Global Add-On, for a minimum one-year term.
DATACONNECT GLOBAL PLANS
Available countries, coverage and participating international carriers
included in the "Select International Roam Zone" vary from our generally
available Canada/international wireless data roam zones and may not be as
extensive. The Select International Roam Zone is restricted to select
international wireless carrier(s). See att.com/dataconnectglobal for a current
list of participating carriers and eligible roam zones. With respect to the
countries included in the Select International Roam Zone, you will be
restricted from accessing Service through any nonparticipating
Canada/international wireless carriers that may otherwise be included in our
generally available Canada and international wireless data roam zones. Requires
minimum one-year agreement and you must remain on an eligible DataConnect
Global plan for a minimum one-year term. Voice access is restricted and
prohibited.
DATACONNECT NORTH AMERICA PLAN
Available countries, coverage and participating international wireless
carriers included in the "Select Canada/Mexico Roam Zone" vary from our
generally available Canada/international wireless data roam zones and may not
be as extensive. Select Canada/Mexico Roam Zone is restricted to select
wireless carrier(s) and coverage areas within Canada and Mexico. See
att.com/dataconnectglobal for a current list of participating carriers and
eligible roam zones. Under this plan, you will be restricted from accessing
Service through any non-participating Canada/Mexico wireless carriers that may
otherwise be included in our generally available Canada and international
wireless data roam zones. Requires minimum one-year agreement and you must
remain on eligible DataConnect North America plan for a minimum one-year term.
Voice access is restricted and prohibited.
POOLED DATA CONNECT PLANS
Pooled Data Connect Plans ("Pooled Plans") available only to customers with a
qualified AT&T business or government agreement for wireless services
("Business Agreement") and their respective Corporate Responsibility Users
("CRUs"). Consolidated billing is required. WIN Advantage® may also
be required. Within a single Foundation Account (FAN),
Customer's CRUs on an eligible Pooled Plan aggregate or "pool" their included
wireless data usage ("Included Usage"), creating a "Pool"). To pool
together, each CRU in the Pool must subscribe to a Pooled Plan that has the
same amount of Included Usage and the same Additional Kilobyte charge ("Similar
Pooled Plan"). Every billing cycle, each CRU first uses his or her
Included Usage. If a CRU does not use all his or her Included Usage it
creates an underage in the amount of unused kilobytes ("Under Usage"). If
a CRU uses more than his or her Included Usage it creates an overage with
respect to kilobytes of data usage ("Over Usage"). The Pool's Under Usage
kilobytes and Over Usage kilobytes are then aggregated respectively and
compared. If the aggregate Under Usage kilobytes exceed the aggregate
Over Usage kilobytes, then no CRU in the Pool pays Additional Kilobyte
charges. If the aggregate Over Usage kilobytes exceeds the aggregate
Under Usage kilobytes, then the ratio of Under Usage kilobytes to Over Usage
kilobytes is applied to the data usage of each CRU in the Pool with Overage
Usage, resulting in a monetary credit against the corresponding Additional
Kilobyte charges. For example, if a Pool has 900 Under Usage kilobytes
and 1000 Over Usage kilobytes (90%), then each CRU with Over Usage will receive
a credit equal to 90% of his or her Additional Kilobyte charges. CRUs
changing price points or migrating to Pooled Plans during a bill cycle may
result in one-time prorations or other minor impacts to the credit calculation.
Credits will only appear on WIN Advantage®. Customer may have more than
one Pool within a FAN provided that Customer may only have one Pool for Similar
Pooled Plans within a FAN; however, an individual CRU can only be in one Pool
at a time. AT&T reserves the right to limit the number of CRUs in a
Pool due to business needs and system limitations. CRUs on Pooled Plans
and CRUs participating in a legacy Pooled Data Connect plan pool created
prior to February 17, 2006 ("Legacy Pool") cannot be in the same Pool but can
be within the same FAN. End users on non-pooling AT&T plans may be
included in the same FAN as CRUs on Pooled Plans; however these non-pooling end
users will not receive the pooling benefits or contribute Included Usage to a
Pool.
3) TERMS APPLICABLE TO FEATURES:
Certain features will not be available in all areas at all times. AT&T
Roadside Assistance: See AT&T Roadside Assistance welcome letter
for full terms and conditions. Optional Wireless Phone Insurance: Customers
have 30 days from the date of activation or upgrade to enroll. See a Wireless
Phone Insurance brochure for complete terms and conditions of coverage,
available at participating AT&T retail locations or by visiting
www.att.com/wirelessphoneinsurance. Key terms include: Premium:
$4.99/month. Non-refundable Deductible: from $50-$125/ per claim. Limits: 2
claims per 12 months, maximum replacement value of $1500/ per claim.
Replacements may be refurbished or of a different model. Cancel at any time for
a prorated refund of the monthly charge. Wireless Phone Insurance is
underwritten by Continental Casualty Company, a CNA company (CNA) and
administered by Asurion Protection Services, LLC (Asurion Protection Services
Insurance Agency, LLC CA Lic.#OD63161). Eligibility varies by device. Terms and
Conditions are subject to change. VoiceDial: Regular airtime charges
apply. Mobile to Mobile Minutes do not apply. Calls to 911, 411, 611, 711 and
international dialing cannot be completed with VoiceDial Services. Caller ID
cannot be blocked. Caller ID will be delivered on calls, even if you have
permanently blocked your name and number. Connecticut Customers: Questions
About Your Service: If you have any questions or concerns about your service,
please call Customer Care at 1-800-331-0500 or dial 611 from your wireless
phone. If you are a Connecticut customer and we cannot resolve your issue, you
have the option of contacting the Department of Public Utility Control (DPUC).
Online: www.state.ct.us/dpuc;
Phone: 866-381-2355; Mail: Connecticut DPUC, 10 Franklin Square, New
Britain, CT 06051.
4) iPHONE TERMS AND CONDITIONS
There are no equipment or monthly service discounts available with the purchase
of an iPhone. *All plans require a 2-year AT&T service agreement, an
activation fee, and are subject to AT&T credit approval. Approval is
required.
AT&T also imposes monthly a Regulatory Cost Recovery Charge of up to $1.25 to
help defray costs incurred in complying with State and Federal telecom
regulations; State and Federal Universal Service Charges; and surcharges for
customer-based and revenue-based state and local assessments on AT&T. These
are not taxes or government-required charges.
1. International messages not included. Charges for international messages sent
from the U.S. are 20¢ for Text Messages and 50¢ for Picture/Video Messages. 2.
Additional charges for premium messages and content apply. Messages over 300
KBs billed and additional 50¢/message.
Terms Applicable to AT&T Nation/FamilyTalk® GSM Plans: Credit approval
required. Subscriber must live and have a mailing address within
AT&T's owned network coverage area. An early termination fee of $175
applies if service is terminated before the end of the contract term. For
service activated on or after May 25, 2008 the Early Termination Fee will be
reduced by $5.00 for each full month toward your minimum term that you
complete. If phone is returned within 3 days, activation fee will be refunded.
If phone is returned within 30 days in like-new condition with all components,
early termination fee will be waived. All other charges apply. Some dealers
impose additional fees.
Minute Increment Billing and Usage: Airtime and other measured usage are
billed in full-minute increments, and actual airtime and usage are rounded up
to the next full increment at the end of each call for billing purposes.
AT&T charges a full-minute increment of usage for every fraction of the
last minute used on each wireless call. Minutes will be depleted according to
usage in the following order: Night and Weekend Minutes, Mobile to Mobile
Minutes, Anytime Minutes and Rollover Minutes. Calls placed on networks served
by other carriers may take longer to be processed, and billing for these calls
may be delayed. Those minutes will be applied against your Anytime monthly
minutes in the month in which the calls appear on your bill. Unanswered
outgoing calls of 30 seconds or longer incur airtime. You may obtain usage
information by calling customer service or using one of our automated systems.
Pricing/Taxes/No Proration: Final month's charges are not prorated.
Prices are subject to change. Prices do not include taxes.
Activation Fees: $36 Activation Fee for each new line. $26 Activation Fee
applies on each additional FamilyTalk line.
Nights and Weekends: Nights are 9:00 p.m. to 6:00 a.m. Weekends are 9:00
p.m. Friday to 6:00 a.m. Monday (based on time of day at switch providing your
service). Included long distance calls can be made from the 50 United States,
Puerto Rico and U.S. Virgin Islands to the 50 United States, Puerto Rico, U.S.
Virgin Islands, Guam and Northern Mariana Islands. Roaming charges do not apply
when roaming within the service area of land-based networks of the 50 United
States, Puerto Rico and U.S. Virgin Islands. International long distance rates
vary. Additional charges apply to services used outside the land borders of the
U.S., Puerto Rico and U.S. Virgin Islands.
Unlimited Voice Services: Unlimited voice services are provided solely
for live dialog between two individuals. Unlimited voice services may not be
used for conference calling, call forwarding, monitoring services, data
transmissions, transmission of broadcasts, transmission of recorded material,
or other connections which do not consist of uninterrupted live dialog between
two individuals. If AT&T finds that you are using an unlimited voice
service offering for other than live dialog between two individuals, AT&T
may, at its option, terminate your service or change your plan to one with no
unlimited usage components. AT&T will provide notice that it intends to
take any of the above actions, and you may terminate the agreement.
International Roaming: Substantial charges may be incurred if phone is
taken out of the U.S. even if no services are intentionally used. Receipt of
Visual Voicemail messages when roaming internationally are charged at
international data pay per use rates unless customer has an international
iPhone plan, in which case receipt of Visual Voicemail messages decrement
Kilobytes included in the international plan. Data Roaming toggle set to OFF
will block data roaming outside the United States, U.S. Virgin Islands and
Puerto Rico with the exception of Guam and Northern Mariana Islands.
Off-net Usage: If your minutes of use (including unlimited services) on
other carrier networks ('off-net usage') during any two consecutive months
exceed your off-net usage allowance, AT&T may, at its option, terminate
your service, deny your continued use of other carriers' coverage, or change
your plan to one imposing usage charges for off-net usage. Your off-net usage
allowance is equal to the lesser of 750 minutes or 40% of the Anytime Minutes
included with your plan. AT&T will provide notice it intends to take any of
the above actions, and you may terminate the agreement.
Caller ID Blocking: Your billing name may be displayed along with your
wireless number on outbound calls to other wireless and landline phones with
Caller ID capability. Contact customer service for information on blocking the
display of your name and number. You may be charged for both an incoming and an
outgoing call when incoming calls are routed to voicemail, even if no message
is left. See Wireless Service Agreement for additional conditions and
restrictions.
FamilyTalk: FamilyTalk requires a two-year service agreement for each
line. FamilyTalk plans include only package minutes included with the primary
number, and minutes are shared by the additional lines. The rate shown for
additional minutes applies to all minutes in excess of the Antime Minutes.
FamilyTalk requires two lines. If the rate plan for the primary number is
changed to an ineligible plan or the primary number is disconnected, one of the
existing additional lines shall become the primary number on the rate plan
previously subscribed to by the former primary number; if only one line remains
it shall be converted to the closest single line rate.
Rollover Minutes: Rollover Minutes accumulate and expire through 12
rolling bill periods. Bill Period 1 (activation) unused Anytime Minutes will
not carry over. Bill Period 2 unused Anytime Minutes will begin to carry over.
Rollover Minutes accumulated starting with Bill Period 2 will expire each bill
period as they reach a 12 bill period age. Rollover Minutes will also expire
immediately upon default or if customer changes to a non-Rollover plan. If you
change plans (including the formation of a FamilyTalk plan), or if an existing
subscriber joins your existing FamilyTalk plan, any accumulated Rollover
Minutes in excess of your new plan or the primary FamilyTalk line's included
Anytime Minutes will expire. Rollover Minutes are not redeemable for cash or
credit and are not transferable.
Mobile to Mobile Minutes: Mobile to Mobile Minutes may be used, subject
to the above provisions governing unlimited usage, when directly dialing or
receiving calls from any other AT&T wireless phone number from within your
calling area. Mobile to Mobile Minutes may not be used for interconnection to
other networks. Calls to AT&T voicemail and return calls from voicemail not
included.
Terms Applicable to Features/Data Plans: For full details on messaging
and data usage see att.com/mediaterms.
Certain features will not be available in all areas at all times. See Roadside
Assistance welcome letter and/or brochures for full terms and conditions.
VoiceDial: See VoiceDial brochure for full details. No discounts
available on Unlimited calling plans.
Data Plans: An eligible data plan for iPhone is required. This data plan
covers data usage in the U.S. and does not cover international data usage and
charges. If it is determined that you are using iPhone without an eligible data
plan, AT&T reserves the right to add an eligible data plan to your account
and bill you the appropriate monthly fee. © 2008 AT&T Intellectual
Property. All rights reserved. AT&T and the AT&T logo are trademarks of
AT&T Intellectual Property. Subsidiaries and affiliates of AT&T Inc.
provide products and services under the AT&T brand. © 2008 Apple Inc. All
rights reserved. Apple, the Apple logo, iPod, iTunes, and Mac are trademarks of
Apple Inc., registered in the U.S. and other countries. iPhone, Multi-Touch and
Safari are trademarks of Apple Inc.
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